Wire Privacy Policy

Wire provides a platform to store and sell digital products like e-books, music, and digital art to merchants who use Shopify to power their stores. This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.

Personal Information the App Collects

When you install the App, we are automatically able to access certain types of information from your Shopify account:

Read_products - Access to Product, Product Variant, Product Image, Collect, Custom Collection, and Smart Collection.

Read_inventory - Access to Inventory Level and Inventory Item.

Read_orders - Access to Abandoned checkouts, Customer, Fulfillment, Order, and Transaction.

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the App: Information about you and others who may access the App on behalf of your stores, such as your name, address, email address, phone number, and billing information; Information about individuals who visit your stores, such as their IP address, web browser details, time zone, and information about the cookies installed on the particular device.

We collect personal information directly from the relevant individual through your Shopify account.

How Do We Use Your Personal Information?

We use the personal information we collect from you and your customers to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App;

Sharing Your Personal Information

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

Your Rights If you are a European resident, you have the right to access the personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you want to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident, we note that we are processing your information to fulfill contracts we might have with you (for example, if you make an order through the Site) or otherwise to pursue our legitimate business interests listed above. Please note that your information will be transferred outside of Europe, including to Canada and the United States.

Data Retention When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes We may update this privacy policy from time to time to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

Contact Us For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at support@zulahq.com or by mail using the details provided below: